Two assumptions, three things which create problems, and how it impacts business design

Hamish Mexted Odds & Ends

It goes without saying but every decision is based on the assumptions of the person making the choice. To us, assumptions aren’t a bad thing – they’re simply decisions and reduce the number of moving parts to consider. The two types of assumptions The two types of assumptions drive quite different decisions. Firstly, diagnostic assumptions. These assumptions help you understand …

Designing your Business to work for you

Hamish Mexted Odds & Ends

Countless hours are poured into designing a business’s logos, websites and marketing material. Business owners, designers and employees angst over whether something should be red, green or blue, or a heading size 14 or 16 font. At the same time, much less energy is put into how the business itself should operate. The problem Usually the business owner alone creates …

The answers to 5 financially embarrassing questions, goals and tall poppies.

Hamish Mexted Managing Cash

The answers to 5 financially embarrassing questions, goals and tall poppies. Most Kiwis loathe talking about money – we’re afraid of being a tall poppy, or of people doubting our financial literacy. This means for people who set financial goals, more often than not they keep the goals private and don’t share them with others. The downside of keeping goals …

What is each customer worth to you?

Hamish Mexted Increasing Profit, Managing Cash

What is each customer worth to you? The lifetime value of a customer is one of the most important numbers in a business (next to how much cash you’ve got in the bank). Lifetime value helps make decisions around marketing, sales, customer support levels, new product development and more. Lifetime value looks at the total profit from each customer over …

Party like it’s 2017

Hamish Mexted Odds & Ends

Welcome to the new financial year – in case you missed it, the clock has ticked over to the March 2017 year. As Chartered Accountants we spent an exciting New Year’s Eve celebrating with a bottle (or two) of wine, a whole number of beans, and wondering whether or not to set a resolution…. we’re quick to set the resolution …

What’s Holding your Business Back?

Hamish Mexted Business Strategy & Planning

What’s holding your business back? There are businesses out there whose growth is stagnant. They’ve often enjoyed considerable success, yet after a period of time inertia sets in. This inertia means that they (generally) remain profitable, but they don’t grow, build or improve on past results. This isn’t to suggest for one minute that these business owners aren’t successful. They’re …